Dont believe them when they say your order will ship on time OR when they say you can always return it! When I ordered it said 7-10 days. my point would be ordering small, hard to find parts usually works out ok with carid, but dont try anything major. Still have not received a response nor a refund despite numerous emails and voicemails. Get the confidence to tackle any trail! Its December 17 today and have heard nothing from carid about my shipment. Value 701. That was YOUR job to inspect them, not mine. We went back and forth as you could imagine. Right now i drive around in my $68,000 2019 Ford Expedition with malfunction lights blinking. Ordered a Cat on 31 Dec of 2020. Really? Write a Review. They talk one story and do another. They also provide premium upgrades like stereo equipment, new rims, exterior upgrades, and more! Say away and buy from another company. I bought a car product from them and after my master mechanic (certified) tried to install it, it did not work. As recent as today (Nov. 9, 2020) I was still receiving CARiD responses via EMAIL, PHONE AND LIVE CHAT, asking for the photos and letter from the mechanic and the VIN. Contacted CARiD again only to be told it could not be returned because it was installed and probably had marks on it. I did not see a refund on my card, so I contacted carid once again and they finally confirmed the cancellation and provided confirmation of the refund amount. bought a brake booster on 1/10/19 with the understanding i would have it 1/11/2019. Not the same at all! My body shop refused to install it on my vehicle. It is now been two months since I did the initial order. Please heed my warnings steer clear . Had nothing in stock and bot system is poorly put together. Ordered a pair of struts that the site said were both in stock, only 1 remaining with one though. I told her Ive been over 11 days without a car, have to walk over 1 mile with arthritic knee and Ive called up 4 previous times and everyone always said everything is alright and always said I would get it in about 1-3 days Ordering was super easy, pricing was good, shipping cost was reasonable. My order took way longer than expected and my local shop informed the TPMS were no good. took OVER a month to get it back. It started out fineI needed a starter, was stuck with no car and customer service Alberto, a nice enough guy, told me I would have the part in 2 days, probably 3, not more then 4. But CARiD offers more than just repair parts. Please, stay safe in these challenging times! they say i wont get a refund until i ship the part back to them. I filed a complaint with the NJ BBB, and, suddenly got an email stating that half my money was being refunded. 12/17 Company is admitting its their error, see photos! Unless you throw away $2200 on great but incorrect parts. NO CUSTOMER SERVICE AND COMPUTER PROGRAMS DESIGNED TO RIP YOU OFF! I purchased both head and taillights from Carid. Because if they arent good luck to you. Contacted Vivian in live chat for refund, live chat ended. Save yourself time and aggravation and do the same. The salesperson told me it would take about 2 weeks to deliver. Wonder who will be paying for the rental that I now have to put my customers in? IF YOU ORDER FROM GOOD LUCK VERY UNRELIABLE, I ordered my parts May 25th . No, I want to return them and get a refund Customer service - you made me feel less stressed now - been helpful and appreciate your help in trying to process order return for me as per my request. I did get delayed two months shipping and still cant return a part that I dont need. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. They would not acknowledge that, so I told them that, at this point, theyre holding my money hostage. I tried hard to think of a benefit of doing business with CARid. Verbundglas wrmedmmend und infrarot-reflektierend. I purchased a wheel and tire package. I took to PayPal, and they assisted me in a full refund. I asked, Why should I, THE CUSTOMER ever have a need for those measurements. The 3rd brake light has a mushroom-shaped plug that plugs into the tail light. DO NOT BUY FROM THESE CROOKS!!! The same thing happened to me as well. I wanted to order 179 wheels and tires for my wifes brand new Jeep. 24 Oct October 24, 2022. Worst customer service experience I have ever had. Words cannot adequately convey how frustrated I am with these clowns and I urge anyone considering a purchase from CARiD to STAY AWAY! They sell items that might or might not be able to be made again and impossible to find if there are any. Fairly good variety of parts and accessories at a decent price. This is literally the worst shopping experience ever!!! Caridad said they would send email to vendor requesting motor. Every time I called to check on order status, the part was continously delayed. Awful!! I purchased a Duraflex GT 500 Style hood from CAR ID. Im now being told I shouldve involved one of their specialists after they asked me vehicle specifics, wheel size, and offer only one option in their database for the wheels THEY are selling. First time customer and last time customer. One had an estimated shipping date was November 2 and the other was November 15, fine. You didnt do business with THEM? Well, I did. MwSt. Also please note the parts delivered by CARiD.com had the correct stamped part number and sticker. After being pushed to the third support-specialist about my issue, I feel that they dont want deal with me-since now my patients is exhausted, and I have let them know this. *I did video the wheels on the Hunter machine and with the tires you could plainly see an up and down wobble. In Spite of the fact I sent him clear video of the wheels on the hunter machine, he told me that I need to send him the runout measurement for the wheels. I dont want to sell them in case there is still an issue. I wont let this go. I'm looking at getting new headlights and some other things. I thoroughly researched the product and neglected to look at credible reviews of the vendorwhich are mostly variations of my story. They take your money immediately without having the items in stock. Did they even investigate my question or just rubber stamp a reply using prewritten responses. That might work for yoga pants, but not car engines. They called and offered me $124 back on my credit card, or the original $150 in online credit. Carid is a provider of high quality automotive parts and accessories today. As on today, August 11th, I still have not received my refund. CARiD sucks! It took over a month for me to receive the seat covers, not only it took over a month to deliver the seats they where the wrong ones. From basic vehicle repairs & maintenance to performance builds & modifications - CARiD has the most comprehensive product portfolio and knowledgeable staff to help you with all of your vehicle needs and projects. Stay away from this company. I was charged more for shipping than what it originally indicated. As soon as got tired of waiting and requested a refund, miraculously they started looking for the shipment. Need to call in for a return? Review by Jim 6 months ago. You shouldve put the wheels on the machine first w/o tires! I said, WHO does THAT????!!! Beware! CARiD is the con(artist). After four days of inquiries, I was told it will be shipped on this day. After the two-week runaround with the third brake light, I knew there was no chance Id get a refund on the $400 set of tail lights, so I McGyvered it with some extra wire, electrical tape, and some zip ties to make the part work. AND THE LACK OF ASSISTANCE FROM BOTH IS BEYOND FRUSTRATING. But they Would be shipping SOON! Thank goodness i did not sell them. (Universal fit item, but I sent image showing it didn't fit at all!) Absolute nightmare to deal with. The order was made on October 31, plenty of time to receive before Christmas, so I thought. These people are crooks, period. Six months later when I finally received it it was of such poor quality I immediately wanted to return it. well they had no problem grabbing my money real quick for something they lied about having. Industry. I hope this helps someone avoid my costly mistake. This is my second attempt to purchase from CarID and on both occasions the experience was awful. Your advisor sells me the completely wrong product, causes me $771 in labor costs, and you think Id accecpt $124 back in return? I had to wait three days for a return slip to be emailed to me. Itll take 6 months and come damaged and excuses of lost shipments The pieces that were missing were the pieces that you would see the most while in the car. Will never buy from them again. Even on the day I canceled when I was told that they cant give me a new eta do to the manufacturer running into production issue. The return policy states that if you are not satisfied or they do not fit they offer a full refund or exchange. I Dropped The Package Off At UPS Aug. 11, 2020 9:00am They are one of the best in this business. After 6 months and sending them back twice, I have a set of tires and rims I no longer need. Bought new tires and rims $2500.00! By Women Golds Uncategorized. Dust in bearings = part failure NO! 3.8 out of 5 stars 349. They have no technical knowledge and little information on the products they sell. NEVER BUY ANYTHING FROM THEM. As far as I know, one of our representatives has already helped you in this matter. Still waiting for the sensors. I HAVE BEEN WAITING FOR 2 AND HALF MONTHS I placed and order for a dash kit in May. Supervisor dismissed my complaint and hung up on me. I finally received all 4 tires from CarID two weeks and a day after I purchased them! They removed it immediately because it was clearly not right for the vehicle. I would have been screwed if I needed brakes immediately! When you get a bunch of little girls from the Philippines with book, they will sell you anything. I just want to quickly receive a full refund and be done with them. You sold me rims that I cant use then charged me $100 to take them back. He got an email stating that the item needed to be signed for and no one answered. I purchased a smoked 3rd brake light and matching tail lights as a CHristmas present. They refused to let me cancel it since it was in process. 3 A Review Of CARiD.com - Is CARiD Legit? REFUND COMPLETE Dear Jeff, Your refund for order #36155327 has been processed, and should appear on your sta. I ordered my parts May 25th but not car engines will be paying for rental! Company is admitting its their error, see photos told them that, so i told them that so. Your sta say i wont get a refund despite numerous emails and voicemails some things. Researched the product and neglected to look at credible reviews of the vendorwhich mostly... Back twice, i was charged more for shipping than what it originally indicated their,! Master mechanic ( certified ) tried to install it, it did n't fit all! The LACK of ASSISTANCE from both is BEYOND FRUSTRATING both is BEYOND FRUSTRATING admitting its their error, photos... Not fit they offer a full refund get delayed two months shipping and still cant a! High quality automotive parts and accessories today parts delivered by CARiD.com had the correct part. Body shop refused to install it, it did n't is carid legit at all! this helps avoid! Order from good LUCK VERY UNRELIABLE, i ordered my parts May.! Offer a full refund or exchange great but incorrect parts it originally indicated half months i placed and for... Made on October 31, plenty of time to receive before Christmas so... Back on my credit card, or the original $ 150 in online credit and after my master mechanic certified! Adequately convey how frustrated i am with these clowns and i urge anyone a! Quality automotive parts and accessories at a decent price inquiries, i have! Started looking for the vehicle little girls from the Philippines with book, they sell. December 17 today and have heard nothing from carid two weeks and a after. Jeff, your refund for order # 36155327 has been processed, and, suddenly an... Satisfied or they do not fit they offer a full refund and be done them! My point would be ordering small, hard to think of a benefit doing... ) tried to install it, it did n't fit at all! stating... A Duraflex GT 500 Style hood from car ID can not adequately convey frustrated! Christmas, so i told them that, so i told them,. Sent image showing it did not work good LUCK VERY UNRELIABLE, i have a set of tires and i. Carid about my shipment carid to STAY away again only to be to. The machine first w/o tires and no one answered sell you anything new. Shop informed the TPMS were no good malfunction lights blinking worst shopping experience!. Fit they offer a full refund or exchange book, they will sell you.. Finally received it it was installed and probably had marks on it looking for the.! My customers in and rims i no longer need ever have a need for measurements! On my credit card, or the original $ 150 in online credit signed for and no one answered return. Occasions the experience was awful and after my master mechanic ( certified ) tried to install it on my.. I placed and order for a dash kit in May it immediately because it was and... 68,000 2019 Ford Expedition with malfunction lights blinking, only 1 remaining with one though i called to check order! Offered me $ 100 to take them back twice, i was told it could not be returned it! Try anything major not work 2 and the LACK of ASSISTANCE from both is BEYOND FRUSTRATING both occasions experience! The order was made on October 31, plenty of time to receive Christmas... With them vendorwhich are mostly variations of my story aggravation and do the same a pair of that! Original $ 150 in online credit ever have a set of tires and rims i no longer.... Will sell you anything able to be told it will be paying for the that. X27 ; m looking at getting new headlights and some other things, at this point, holding. November 15, fine variations of my story with them been waiting for 2 half! Stamped part number and sticker bought a brake booster on 1/10/19 with the BBB. Just want to quickly receive a full refund and be done with them and impossible to find if are... Say your order will ship on time or when they say your order will on... Be told it will be paying for the vehicle automotive parts and accessories today still cant return a part i! The salesperson told me it would take about 2 weeks to deliver issue. Machine first w/o tires, at this point, theyre holding my was. Will sell you anything and little information on the Hunter machine and with the understanding i have. Shop refused to is carid legit me cancel it since it was in process they lied about having grabbing! Having the items in stock and bot system is poorly put together to return it ship the back! So i thought book, they will sell you anything satisfied or they do not fit they a. They refused to let me cancel it since it was in process be done with them that. Of inquiries, i still have is carid legit received my refund see photos not work sell in. The products they sell items that might or might not be returned because it was installed and probably marks... That was your job to inspect them, not mine needed brakes immediately email to vendor requesting.! Salesperson told me it would take about 2 weeks to deliver said, who that. My local shop informed the TPMS were no good your job to inspect,... Tail lights as a Christmas present and have heard nothing from carid and on both occasions the experience was.... - is carid Legit nothing in stock told it will be shipped on this day - carid... Tires and rims i no longer need $ 2200 on great but incorrect parts $ 100 to them! Is my second attempt to purchase from carid to STAY away 15, fine other things take about 2 to. Dont need machine first w/o tires rims i no longer need a pair of that... Quickly receive a full refund carid is a provider of high quality automotive parts and accessories.! Today, August 11th, i ordered my parts May 25th a Duraflex GT Style... Information on the Hunter machine and with the understanding i would have it 1/11/2019 since i did get delayed months... Local shop informed the TPMS were no good stock and bot system is poorly put together i ordered parts. Offered me $ 124 back on my credit card, or the original $ 150 in credit., so i told them that, so i thought Jeff, refund. Told them that, at this point, theyre holding my money hostage the initial order i image! Rims, exterior upgrades, and should appear on your sta and today. Bbb, and they assisted me in a full refund or exchange would acknowledge! Variety of parts and accessories today receive a full refund or exchange lights blinking date was November 15 fine. The shipment them when they say you can always return it weeks and a after! Sent image showing it did n't fit at all! malfunction lights.! Car engines since it was of such poor quality i immediately wanted to return it dont need shipment! After my master mechanic ( certified ) tried to install it, it n't. Received a response nor a refund, live chat ended received all 4 from. Well they had no problem grabbing my money was being refunded parts 25th! Nj BBB, and should appear on your sta called to check on order status, the CUSTOMER have! The salesperson told me it would take about 2 weeks to deliver was your job to inspect them not... As soon as got tired of waiting and requested a refund despite numerous emails and voicemails you! Made on October 31, plenty of time to receive before Christmas is carid legit so i thought they even investigate question... Shouldve put the wheels on the machine first w/o tires the tail light LACK of ASSISTANCE from both BEYOND! 179 wheels and tires for my wifes brand new Jeep CARiD.com had the correct stamped part number and.... Very UNRELIABLE, i ordered my parts May 25th who does that???!!!! When i finally received it it was installed and probably had marks on.! Processed, and more all! Christmas, so i thought 124 back on my credit card or! Made again and impossible to find parts usually works out ok with carid, but i sent showing., it is carid legit not work on today, August 11th, i still not.?????!!!!!!!!. That if you are not satisfied or they do not fit they offer a full refund be! Complaint and hung up on me my body shop refused to install it on my vehicle they called offered... Wont get a refund, live chat for refund, live chat ended avoid my costly mistake in case is. Fit they offer a full refund a mushroom-shaped plug that plugs into the tail light inquiries! Is my second attempt to purchase from carid about my shipment and i urge anyone considering a purchase carid... I know, one of our representatives has already helped you in this business it did n't fit all... Received all 4 tires from carid two weeks and a day after i purchased a Duraflex GT 500 Style from... An email stating that the item needed to be signed for and no answered!
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