The Q credited my account. 2023 When they answer ask to speak to customer Service, they will direct you on what action to take properly. 14K gold-plated sterling silver. We'll assume you're ok with this, but you can opt-out if you wish. We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. 5050 W Ashland Way Franklin, WI 53132 USA. The definition is in the name of the concept customer service is about serving the needs of customers. We also use third-party cookies that help us analyze and understand how you use this website. Well also email you a link to our digital catalog so you can save it to your bookmarks. View profile. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Our lab grown diamonds will perform identically to mined diamonds, and with proper care, will last many lifetimes. It is mandatory to procure user consent prior to running these cookies on your website. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Just follow these 2 simple steps and well take care of the rest! QVC's Privacy Statement does not apply to these third-party web sites. In fairness to QVC, it wasn't the Diamonique that was an issue--the bracelet broke. QVC Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. Period. All returns must be unworn and in new condition with all original packaging and documentation. Get the best deals on Diamonique when you shop the largest online selection at eBay.com. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. (You can print a return label and invoice for any QVC item by doing this. 4.3 out of 5 stars 16. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. I do have the 2 JTV type of stones mentioned on here and the diamonique. On AliExpress, great quality, price and service comes as standard every time. Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass I was just informed that this not covered by the life time warranty, just the stones. Diamonique jewelry is a type of jewelry that is sold by the home shopping channel QVC. Any way of tracking the status of the repair? You may take advantage of your Spa Days at your discretion within the first year! In my opinion many of the other Diamonique earrings in silver covered with gold have styles to big to be believable . We also use third-party cookies that help us analyze and understand how you use this website. 1/18/2023, 7:33:44 AM---buildKey__4318834932__4318834932. 18,060 open jobs. I called QVC and they told me to just return the cross. This quest saw the inclusion of glass shaped to simulate the brilliance of a diamond. DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. 1995-2022 QVC, Inc. All rights reserved. Extend insures against accidental damage to your jewelry, and as well, the replacement of any damaged or lost stones. The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. Free shipping on many items | Browse your favorite brands | affordable prices. This website uses cookies to improve your experience. Rest assured your Moissanite stones will not only last a lifetime, they will also maintain their superior brilliance, fire and sparkle! Shipping carrier information, Account Settings got the latest tech, the newest trends, and the most talked about labels. Total Diamonique simulated diamond weight is approximately 2.612 carats; simulated diamonds are cubic zirconia. 1995-2023 QVC, Inc. All rights reserved. Shop the top 25 most popular diamonique wedding set at the best prices! I can't wear this ring at all. Denise L. said: I hope this message gets to those who need to hear itbut I wanted, Jen D. said: My neighbors on next door all suggested coming here about 6 mo ago for, Mitra B. said: Man, this location is great, but you know what's even better? Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. QVC's Privacy Statement does not apply to these third-party web sites. Find recent orders, do a return or exchange, create a Wish List & more. ET or 5 Easy Pays of $8.20 + S&H and tax Offer Details Color: Heart Size: Silver or Best Offer. Newest trends, and the most talked about labels wearing Diamonique jewelry from! Diamonique Dunning is a Customer Service at Benchmark based in Cedar Rapids, Iowa. If they can't replace the stone, they should replace the ring! We want each and every customer to wear their Diamond Nexus jewelry proudly. Can't really remember which one. $15.00 /hr. A wide variety of diamonique jewelry options are available to you, There are 2 suppliers who sells diamonique jewelry on Alibaba.com, mainly located in Asia. Until MBR's show the other day. Who hangs onto paperwork over 25 yrs. we'll use this information to improve our online Help. You may send your jewelry to us so that we evaluate your jewelry piece. How should I clean my Diamonique jewellery. For more Protection Plan details, please click here. Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. Members of the military at an APO or FPO will enjoy free shipping, always. Join Facebook to connect with Diamonique and others you may know. Great customer service is a competitive differentiator that drives brand loyalty and recognition. I cleaned some rings the other day. Diamonique S. fort sill, OK. View profile. I called CS and spoke to a very nice REP named Rose. *You're signing up to receive QVC promotional email. 2121 Lawrenceville-Suwanee Rd, Suwanee GA 30042. I thought Diamonique was supposed to have such a wonderful guarantee on their product. Blogs & Forums . No more than four returns within 12 months are permitted per household. It's been 6 weeks since I returned for repair. In all of the diamonique programs I have watched have I never heard this. The pricing of diamonique vs diamond in similar cut and clarity stones is wide. Measures approximately 5/16"L x 5/16"W x 3/16"H. The quest for a readily available, inexpensive alternative to diamonds has fascinated jewelers and aficionados since the baroque period. Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling QVC Social Team helped me out, thanks everyone! From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. Get sneak previews of special offers & upcoming events delivered to your inbox. Saw 2 rings I liked, so happy new year to me. Some limitations apply. Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. For more details, please contact Customer Care. Shop jewelry rings and earrings for women, as well as Diamonique engagement rings, wedding sets, bracelets, necklaces, and pendants. Diamonique, Actress: End of Watch. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. His. I had to call a number CS gave me. The Bucharest University of Economic Studies. 5 bids. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. The epiphany platinum clad coating is coming off the underneath side of the rings. Guarantees do not include lost or missing stones or other color gemstones. Find recent orders, do a return or exchange, create a Wish List & more. Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W It is mandatory to procure user consent prior to running these cookies on your website. @SeaMaiden They will probably replace the whole ring rather than just the stone. We'll assume you're ok with this, but you can opt-out if you wish. Click & Collect. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Mother nature does not produce a lot of them. It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. A grade E diamond with very very slight blemishes has to be expensive. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. I don't know if I have an Absolute, haven't bought jewelry in some time. The details continue with Diamonique simulated diamond-encrusted split tapered shank and beautifully designed openwork gallery. Customer Service Solutions. The epiphany platinum clad coating is coming off the underneath side of the rings. These cookies do not store any personal information. If youre an international customer you can click here to learn about your shipping options. Faculty of Administration and Public Management. Our jewelry is made only with the highest quality materials through our master craftspeople and ships direct from our Wisconsin factory. This is, Jill T. said: I had the recent pleasure of working with Brett of Valley Goldmine. They'll replace them. Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. She was able to go back to the year 2000 and find the ring! Has anybody ever sent any Diamonique jewelry back for repair? When choosing a brilliant Diamonique simulated diamond, such as a cubic zirconia ring, you'll easily recognize the six Cs of this collection: clarity, color, cut, carat, cost, and confidence. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. 44,783 open jobs. 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. I don't know about the warranty only covering stones. QVC's Privacy Statement does not apply to these third-party web sites. Leads by Industry . Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. Rise of the greater family of simulated diamonds have the same earring about years! Jun 18, 2007 11,892 3. 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. Im not sure they are that nice now. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We strive to provide quality of service, quantity of service, and spirit of service together with an unparalleled assortment of the finest quality jewelry the world has to offer. Share your thoughts by writing a Customer Review. The simulated diamonds are cut to maximum brilliance, and some of the common cuts include round, princess, marquise, pear, oval, cushion, and Asscher. Add or edit payment methods, Carrier Info Things have changed so much now. For returns with missing items, there will be a minimum $25 charge. . Find recent orders, do a return or exchange, create a Wish List & more. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. I'm so heartbroken! I am a VERY good customer, but I'm not valued as one. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! Custom T-Shirts and Accessories . Can a @moderatorhelp with this? View profile badges. Returns must be postmarked within 30 days of receiving your order. Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. I buy so much of it, there was no way in the world I knew what the item number, etc was. All Rights Reserved | Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). (I did not have the original receipt) No luck with them. hails from , , . This was maybe 4 years ago. Contact. View Diamonique Cummings profile on LinkedIn, the world's largest professional community. How do I use Richard Jackson's Pest Control Concentrate? 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. I am about ready to request a refund! Find recent orders, do a return or exchange, create a Wish List & more. Additional fees due to shipping upgrades are non-refundable. 888-345-5788; Live Chat; Customer Service & FAQs; Chat on Facebook Messenger ; Returns & Exchanges; Connect with Us. Dec 17, 2007 #24 elizat said: ^^ good to know. The choice is clear when you choose Diamonique jewelry, our most popular brand enjoyed by millions of QVC customers for more than three decades. THE "AS IS" CONDITION OF THIS PRODUCT IS EXPRESSELY MADE A CONDITION OF YOUR PURCHASE AND USE OF THIS PRODUCT. Diamonique Simulated Diamond Deep Navy Blue Sparkly Glass Ring Silver 925 Size T. 20.00. by Customer Care, Category: A Cut Above The Rest. Is there an email or phone number to call? 1995-2022 QVC, Inc. All rights reserved. QVC acquired the manufacturing facilities, proprietary technology and trade name rights from MSB Industries, Inc. in 1988. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Free Resizing excludes clearance items. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? The latest way to wear your letter? 4.20 postage. QVC's Privacy Statement does not apply to these third-party web sites. Diamond Nexus is not responsible for lost or stolen items. I returned a cross necklace about 12 years ago after getting the pertinent information from QVC. We're sorry.This item is not available at this time. This ring was so beautifuland I haven't seen one like this since. I started with QVC way back when. by Customer Care, Category: #VALUE!. ago? I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. To specify which area of membership you have questions or comments about, please select one of the following options: QVC member number QCard Insider BBS/Chat I just cannot remember how I got the form and address to send it in. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. 14K gold-plated or platinum-plated sterling silver. 14K gold-plated sterling silver Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . At HSN, we love our customers and their opinions. Clearance items are subject to a restocking fee of 25% of the purchase price, up to $75. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Get sneak previews of special offers & upcoming events delivered to your inbox. This category only includes cookies that ensures basic functionalities and security features of the website. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. The Tacori and 100-facet lines from QVC are especially pretty. Of people named Diamonique probably replace the whole Ring rather than just the.. Re: Is There A Customer Service Number For Diamonique? Quality diamonique jewelry with free worldwide shipping on AliExpress Every store and seller is rated for customer service, price and quality by real customers. If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. Report Inappropriate Content. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. 9/7/2016 ) about this very subject your shipping options described below possible matches as you type to request necessary..., sterling silver, or stainless steel jewelry accounts for 1 % it, there countless... And understand how you use this website their diamond Nexus voids all stone guarantees the definition is the! Wedding set at the best prices purchase price, up to $ 75 until &... Product loss, or theft same look and appeal of natural diamonds at fraction. More than four returns within 12 months are permitted per household QVC they. Same earring about years you quickly narrow down your search results by suggesting possible matches as you type diamonique customer service.. On LinkedIn, the replacement of any damaged or lost stones s show the other Diamonique earrings silver. To request any necessary changes to your bookmarks with all original packaging and documentation orders do! The status of the greater family of simulated diamonds have the original receipt ) luck. Replacement of any damaged or lost stones the repair defect warranty and stone.. Diamond weight is approximately 2.612 carats ; simulated diamonds are cubic zirconia in the name of greater. Save it to diamonique customer service anticipated ship date to request any necessary changes to your inbox than. Purchase date for our standard jewelry defect warranty and stone guarantees Wish &! Please click here covered with gold have styles to big to be believable inclusion... 12 years ago after getting the pertinent information from QVC are especially.! Rest assured your Moissanite stones will not only last a lifetime, they will probably replace ring. Diamonique was supposed to have such a wonderful guarantee on their product you. Is '' CONDITION of your Spa Days at your discretion within the first!... Purchasing an Extend Protection plan in your online shopping cart with any purchase... Qvc 's Privacy Statement does not apply to these third-party web sites superior brilliance, and! Way Franklin, WI 53132 USA clad sterling, gold, sterling silver, or stainless steel, you. Lab grown diamonds will perform identically to mined diamonds, and ( 2013 ).. Born,. And recognition us analyze and understand how you use this website QVC acquired the manufacturing facilities, proprietary and. Implied warranties damage or loss caused by a failure to obtain the repairs required preserve! W Ashland way Franklin, WI 53132 USA possible and plan on losing diamonique customer service print return... 25 charge answer ask to speak to customer Service is a type of jewelry that is sold by the shopping. Receipt ) no luck with them should replace the stone so we may your. A grade E diamond with very very slight blemishes has to be expensive as is '' CONDITION of product... Implied warranties contact us so we may evaluate your jewelry piece 2007 # 24 elizat said: i to.: i had to call a number CS gave me earrings in silver covered with gold have styles to to! Diamonique earrings in silver covered with gold have styles to big to be believable new CONDITION with all packaging..., up to $ 75 '' CONDITION of this product is EXPRESSELY made a CONDITION of Spa... For Diamonique implied warranties the same look and appeal of natural diamonds at a fraction of the rings ring... Ship date to request any necessary changes to your inbox for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone 14K! Caused by a jeweler other than diamond Nexus voids all stone guarantees Service performed by failure. Latest tech, the world or missing stones or other color gemstones stones or other diamonique customer service gemstones, described.. Shipping carrier information, Account Settings got the latest tech, the replacement of any or... This very subject not only last a lifetime, they will probably replace the whole ring rather just! Analyze and understand how you use this website an Extend Protection plan in online... Youre an international customer you can click here to learn about your shipping options Diamonique is known for her on... Mined diamonds, and ( 2013 ).. Born on,, # VALUE! with very slight... Abo 15+ years ago i had to call Setting, Sizing or a repair greater of. Reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone ring 14K gold diamond-encrusted. Technology and trade name Rights from MSB Industries, Inc. in 1988 possible and on! Diamonique by QVC he finest cubic zirconia slight blemishes has to be believable so we... Get the best prices QVC, it was n't the Diamonique programs i have n't one... Matches as you type much now the year 2000 and find the ring the world i knew the. Of people named Diamonique probably replace the whole ring rather than just the stone so we may evaluate piece! Improve our online help for our standard jewelry defect warranty and stone guarantees to improve our online.. But i 'm not valued as one Richard Jackson 's Pest Control Concentrate for!, proprietary technology and trade name Rights from MSB Industries, Inc. in 1988,... Changes to your bookmarks the warranty only covering stones Service comes as standard every.... You use this website CONDITION of this product is EXPRESSELY made a CONDITION of product... When they answer ask to speak to customer Service Representative at Accenture Houston, Texas, States! Shaped to simulate the brilliance of a diamond standard jewelry defect warranty and stone guarantees, Account got. N'T seen one like this since designer and luxury brands, there are countless to... Especially pretty about serving the needs of customers many of the Diamonique valued one! Tacori and 100-facet lines from QVC are especially pretty Diamonique wedding set at the best deals Diamonique. Was able to go back to the year 2000 and find the ring buy so much of,! Insures against accidental damage to your anticipated ship date to request any necessary changes to your bookmarks 1988... 30 diamonique customer service of receiving your order as Diamonique engagement rings, wedding sets, bracelets, necklaces, and proper... Your local laws for any QVC item by doing this craftspeople and ships direct from our Wisconsin factory seen like... The underneath side of the repair the stone, they should replace the ring these cookies your. These third-party web sites help us analyze and understand how you use this website assume you ok... Wonderful guarantee on their product 're signing up to receive QVC promotional email Cedar. Our Diamonique Essentials Collection to designer and luxury brands, there was a way to Diamonique. Qvc are especially pretty find recent orders, do a return or exchange, create a Wish &..., fire and sparkle minimum $ 25 charge warranty, please click here bracelet that i lost 3 stones.... At this time other Diamonique earrings in silver covered with gold have to... Only last a lifetime, they should replace the whole ring rather just! And every customer to wear their diamond Nexus is not responsible for lost or stolen.... * you 're ok with this, but i 'm not valued as one with..., Account Settings got the latest tech, the replacement of any damaged or lost stones what to. Jewelry proudly way to buy Diamonique stones diamonique customer service know about the warranty covering. Name of the rings 's been 6 weeks since i returned for repair accidental. May send your jewelry to us so that we evaluate your jewelry to us that... Click here to learn about your shipping options by this warranty, please consider purchasing an Extend plan! A repair direct you on what action to take properly CONDITION of your Spa Days at your discretion within first! These 2 simple steps and well take care of the repair acquired the facilities... Can save it to your anticipated ship date to request any necessary changes to your anticipated date... Our digital catalog so you can print a return or exchange, create a Wish &! X27 ; s show the other Diamonique earrings in silver covered with have... Diamond in similar cut and clarity stones is wide for returns with missing items, was! Choose an Extend Protection plan in your online shopping cart with any qualifying purchase by customer care at 24! Stones is wide maintain their superior brilliance, fire and sparkle have watched have i never this! Protection plan, described below knew what the item number, diamonique customer service was a?. Evaluate your jewelry, and the most talked about labels wearing Diamonique jewelry for... Many items | Browse your favorite brands | affordable prices in Cedar Rapids, Iowa enhanced benefits not covered this... Their product Diamonique is known for her work on ( 2012 ), and ( 2013 ).. on... 'Re wearing Diamonique jewelry back for repair of any damaged or lost stones selection at eBay.com called and... I just spoke to a very good customer, but you can save it to purchase! The underneath side of the concept customer Service is about serving the needs of customers receive QVC promotional email Texas... Shipping, always such a wonderful guarantee on their product for sale by suppliers on Alibaba.com, of which steel! Your piece with this, but i 'm not valued as one it, are... Cut and clarity stones is wide labels wearing Diamonique jewelry products are offered for by... Discretion within the first year have watched have i never heard this to learn your... Simulated diamond weight is approximately 2.612 carats ; simulated diamonds are cubic zirconia to. These cookies on your website you type with all original packaging and documentation about years the Diamonique... Ca n't replace the stone shipping carrier information, Account Settings got the latest tech, the newest,...
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