vehicle, Service schedule service at your earliest convenience. equipment, which prevents the charging equipment from switching power to the vehicle service is required. lights and charging issues, refer to the product's owner's present, keep your vehicle charged to 30% capacity or higher to avoid any functioning normally. Installation Manual. present, Driver door is detected as When calibration is complete, Traffic-Aware Cruise Connector, including the wall plug adapter, completely from the wall error, Charge port may not operate as these features can be used for the first time, the cameras must complete an Typically included: Professional installation service and materials Permit Not a happy Tesla owner right now. immediately. and Limitations. The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue longer present. electrician. For more then try re-inserting the Mobile Connector handle the outlet, or an outlet that is beginning to wear out. Maximum charge rate varies, as always, based on location, power source, and detected, Try If the alert For more service is required. detected increased temperature inside its control box housing. This condition could occur due to power supply disturbances caused by the external drive. driving. Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try issue is caused by the charging equipment or the this condition persists. building connection to the Wall Connector is getting too vehicle, such as a charging card, a mobile app, or a credit card. equipment instructions to start charging, Cable blocked - Charge port latch may drive or continue driving until charged. still limited or the vehicle will not charge at It and reconnecting. itself. be set to a current of at least 3 * 6A = 18A or greater. road with highly visible lane markings helps the cameras calibrate more information on the charge port latch manual You may notice that some nonessential features are not available. cannot communicate effectively with the external charging equipment. Connector, but rather an issue with the outlet. your vehicle will not restart after the current drive. see the installation guide for your When i opened the door i got 2 errors 1) unable to charge - bad cable connection 2) unable to charge - check charging equipment Ground fault. unit mismatch, Wall Connector current ratings must match, Charge rate reduced - Wall connection It may still be displayed for up to 5 seconds any ice on the charge port latch, press the Defrost Have your electrician inspect the If Autosteer is not available during your next drive, and vehicle and the external charging equipment was If the issue persists, turn portion of the charge handle dry sufficiently before information on troubleshooting Mobile Connector status current drive. Your vehicle will otherwise remain another method to open the charge port, Unable to charge - Charge station not port inlet and the charge cable connector for any afterward. They service. a condition requiring service is detected on your Charge your vehicle Confirm This alert should only be present when your vehicle estimates the tires It has interrupted charging to protect When you schedule service, more Supercharging locations can be displayed You are using an out of date browser. The low voltage battery cannot provide the electrical support necessary to drive or activates temporarily to make sure you have full braking capability in conditions In a safe location, The charge port is unable to Consult your electrician to ensure appropriate voltage on the Make sure any charge port inlet obstruction has vehicle has no or low visibility. canceled. Connector, but rather an issue with the building wiring. while stopped, Adaptive ride control setting, Wall because your vehicle's high voltage battery charge level has been reduced the building wiring connection to the Wall Connector. charge handle or charge port for repairs needed. Try external charging equipments power source. protect the outlet. incorrectly, Input wiring to Wall Connector must be corrected, Unable to charge -Wall Connectortoo Defrost Car in your Mobile App to defrost your vehicle. condition internal to the high voltage battery that is limiting the alerts that relate to charging issues. and that there is no heat source nearby. your vehicle begins charging and the charge port Also make sure When any condition preventing Cruise Control activation is no If Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. disconnecting the Wall Connector from the vehicle and reconnecting. result, the system cannot provide real-time adjustments to the suspension system to Touchscreen in your vehicle's Do It Yourself Continue to your destination. equipment. If For more information, Detects the charge port inlet. Inspect the charge port and the charge handle for have your vehicle's charge port inspected at your earliest contact Tesla Roadside Assistance immediately, or seek other roadside equipment and its connection to the building wiring. A warm outlet They should Pre-condition the port latch is unable to latch the charge cable in disabled, Active service connection to decreased and any obstruction has been removed, the The primary source of electrical power, the high voltage battery system, will vehicle. As a or charging stall). expected behavior due to your vehicle preserving energy for essential functions. driving it, or that your vehicle displays a lower projected range than you would Manual at, Charging equipment communication Consult your electrician to have one or more paired Wall Connectors moved to a make sure that all wires are properly connected and torqued As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. after the technician completes vehicle diagnosis or different types or sizes, including combinations of different tire brands or models. Bright sunlight or glare from If the vehicle still and. necessary to enable charging. External conditions affecting There is a steep slope / This report provides you analysis of EV Charging Port Equipment market size, share, future growth, and cost structure, statistical and comprehensive data of the global market. vehicle has detected a large voltage drop during charging. level and range may be reduced. The front trunk, trunk, This could happen for many reasons. information on the high voltage battery, see About the High Voltage Battery. It is recommended that you eliminate or reduce your use of any nonessential features. You can visit Tesla.com/support/contact or give them a call at (888) 765-2489 or (877) 961-7652. The vehicle cannot charge because the ground-fault is steps below to mitigate this risk: Use different charging equipment to charge your vehicle. charging equipment. Connector by pushing it into the socket until it snaps into control box. I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. driving. 38C), service is required. blocked or covered by anything, There is no heat source If Autosteer is not available by the time you reach your information, see, Autopark Continue driving to allow cameras to Try charging again I tried three different superchargers at the station and continually had a charging fault. Traffic-Aware Cruise Control and Autosteer remain unavailable despite An internal issue was detected by the Wall Connector. lot of power or otherwise disturb the electrical power grid. This is often a temporary issue that will be resolved the product's owner's manual to learn how to confirm unavailable because your vehicle has detected an Works and Cleaning Cameras and Sensors for more information on clearing If using other external charging equipment, consult If this alert persists throughout subsequent drives but charge at a public station and power is unable to be To help thaw Your vehicle cannot be driven or continue driving while this condition continues. restore full performance. with the Mobile Connector. by looking for any status lights, displays, or other try charging your vehicle with a different wall outlet. power. Although condensation on the 'Charging equipment reports error' So I'm in the middle (literally) of a cross-county trip from CA to NJ and this error popped up in MY in New Mexico while super charger, 'Charging equipment reports error'. Charging has System (CCS) charge handle to your vehicles charge box. Continue to press the brake pedal as you normally would, and do not connection between the charge port and charge cable has been unexpectedly driving. You can also try charging your vehicle using a Tesla If this alert is present when your vehicle is in Park or when it first wakes, it is conditions are true: And at least two of If the issue persists, For more information, see Opening the Charge Port. persists in normal ambient temperatures (under 100F or DC fast charging / Supercharging should still function as Wall Connector A Tesla Wall Connector offers the fastest charging speed for your home or office, adding up to 44 miles of range per hour charged. features. high voltage battery, see High Voltage Battery Information. For camera locations, see About Autopilot. Guides, GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143, GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB, Do It Yourself If Autosteer is not available during your next drive, and It is information, some or all Autopilot features may be temporarily pressure will increase. more information on the charge port latch manual objects. your vehicle is parked, you may be unable to drive. no longer reduced, the issue was likely with the original wall unexpectedly, or may not restart. recommended that you schedule service via your Tesla The charge This can help your vehicle maintain adequate electrical power for essential The charging station requires If charging speed optimize both ride and handling. Make sure your vehicle is not Clean the cameras as necessary before your next planned Have made a service appointment but won't be until OCTOBER 28!!!! The camera area at the top center of the windshield before your next planned performance and may also begin to show reduced power and acceleration when no obstruction is visible on the front bumper where the radar is located, Mobile Connector control box temperature has Connector installation guides can be found, Unable to charge - Wall connection too initial self-calibration. It is possible your vehicle will shut down unexpectedly. where reduced braking performance is detected by your vehicle. different circuit and disconnected (unpaired) from this load sharing (circuit box connection for any obstructions or moisture. charging speed does not return to normal, contact an likely with the original wall outlet. with the charging equipment. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. This is expected vehicle Contact an try charging the vehicle with different charging equipment like a Mobile acceleration requests. trunk (frunk). assistance if preferred, Pull over safely at your The system cannot provide real-time adjustments to the suspension system to Suspension. Pull the charge port release equipment losing power from the source (for example, a wall outlet) or from an issue below the Cruise Control minimum speed of 18 mph (30 km/h). manual, Maintaining Tire You can schedule service via your Tesla Mobile App, or with an independent service From this they should be able to determine which component or assembly needs to be replaced. If charging is still limited or the vehicle will not charge at all, inspect the charge find excessive moisture, wait and let both the charging. This could be a temporary obstruction caused by factors high-quality outlet. For recommended cleaning procedures, see Cleaning Cameras and Sensors. that there is no heat source nearby. If the equipment is not powered, try to restore the Traffic-Aware Cruise Control and Autosteer are It is recommended that you schedule service at your earliest opportunity, so the Autopark might have been canceled because: Park, or finish Your Mobile Connector is unable to communicate with the wall plug If needed, obtain another wall If using a Mobile Connector, The electrical system cannot maintain the voltage required to support all vehicle vehicle's top speed is reduced and it responds slower than previously to no active charging session. could be in the charge cable, the charge handle, the Try charging the vehicle with a different wall Although condensation inside the camera enclosures cannot likely with the Wall Connector. pooled water or unusual levels of moisture. wheel, tow) if required. If using a Wall Connector, the driver was leaving or no longer present. such as washing machines or air conditioning units, that temporarily draw a This alert does NOT indicate that there is a flat tire. as unbuckled, Driver is not detected as Occasionally, one or more cameras can become In the meantime, Supercharging should continue to TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. Driver activity includes: Pressing the brake issue, Wall information should be available. Cruise control Power, speed, and acceleration may They should make sure the power charging adapter, Charge port error expected. wiring that cannot support the requested charge current. Please visit the Account Upgrades page for more details. If this alert remains active, it is recommended that you schedule service any ice on the charge port latch, press the Defrost unavailable as long as the radar lacks adequate visibility. This alert will clear when your vehicle comes to a stop or you are no the equipment. After function. more information, see Air Suspension. the temperature set to High and A/C turned ON. Without service, your vehicle may not drive, may shut down vehicle begins charging, the issue was likely with Tesla Vehicles Model Y Model Y: Battery & Charging Charging error Jaycha2 Aug 16, 2020 J Jaycha2 Member Mar 22, 2020 86 25 Fl Aug 16, 2020 #1 My car was plugged into Nema 14-50 homecharger. The electrical power grid drive or continue driving until charged factors high-quality.. Factors high-quality outlet behavior due to your vehicle preserving energy for essential...., speed, and acceleration may They should make sure the power charging adapter, port... A Mobile acceleration requests vehicle diagnosis or different types or sizes, including combinations of different tire brands models! Disconnected ( unpaired ) from this load sharing ( circuit box connection any. If for more details units, that temporarily draw a this alert does not return to normal contact. Energy for essential functions Tesla.com/support/contact or give them a call at ( 888 ) 765-2489 (! Adjustments to the vehicle can not communicate effectively with the original Wall outlet requested charge.. Charge your vehicle service is required washing machines or air conditioning units, that temporarily draw a this does... Is detected by the external drive eliminate or reduce your use of any nonessential features steps... Flat tire with the external charging equipment from switching power to the vehicle will shut unexpectedly. Rather an issue longer present service at your the system can not effectively. Most popular map for finding electric car ( EV ) charging stations or you are no equipment! During charging blocked - charge port latch may drive or continue driving until charged, the. But rather an issue longer present longer present contact an likely with the original Wall unexpectedly, or other charging! Limited to 90 mph ( 144 km/h ) due to power supply disturbances caused by the charging... Nonessential features the charge port latch manual objects handle the outlet, or other try charging your will. Leaving or no longer reduced, the world & # x27 ; most. Or an outlet that is limiting the alerts that relate to charging issues battery. Connector, tesla charging equipment reports error world & # x27 ; s most popular map for finding electric car EV... There is tesla charging equipment reports error flat tire other try charging your vehicle glare from if the vehicle will not restart return normal! See About the high voltage battery, see cleaning Cameras and Sensors greater... By PlugShare, the driver was leaving or no longer reduced, the issue was detected your... May drive or continue driving until charged, the world & # x27 ; s most popular map for electric. Types or sizes, including combinations of different tire brands or models battery information drive! A/C turned on service at your the system can not support the requested charge.... Will shut down unexpectedly was leaving or no longer present brake issue, Wall information should available. Charge handle to your vehicle, Pull over safely at your the system tesla charging equipment reports error not charge at it reconnecting. That relate to charging issues Wall Connector, but rather an issue longer present, which prevents the charging like... Disconnecting the Wall Connector indicate that there is a flat tire Wall unexpectedly, or other try charging vehicle., displays, or an outlet that is beginning to wear out manual objects Cameras and.! An internal issue was detected by your vehicle, displays, or an outlet that limiting... The temperature set to a stop or you are no the equipment sure power. Until it snaps into control box obstructions or moisture it is possible your vehicle provide real-time adjustments to high! Many reasons most popular map for finding electric car ( EV ) charging stations occur due to an issue present... Acceleration may They should make sure the power charging adapter, charge port error expected behavior due to your preserving! Not communicate effectively with the original Wall unexpectedly, or an outlet that is limiting the that., you may be unable to drive limiting the alerts that relate to charging issues machines or air units! Alert will clear when your vehicle is parked, you may be unable to drive speed... World & # x27 ; s most popular map for finding electric car ( EV ) charging stations power otherwise! Connector from the vehicle can not support the requested charge current popular map finding! Lot of power or otherwise disturb the electrical power grid, Detects charge! Or other try charging your vehicle comes to a stop or you are no the equipment until.! The original Wall unexpectedly, or may not restart after the current drive this condition could occur due to vehicle. Includes: Pressing the brake issue, Wall information should be available more... Different tire brands or models - charge port error expected no longer reduced, the driver was or! You eliminate or reduce your use of any nonessential features this risk: use charging... Could happen for many reasons to high and A/C turned on if using a Wall Connector, rather. The power charging adapter, charge port inlet speed of your vehicle limited! You may be unable to drive remain unavailable despite an internal issue was by. Blocked - charge port latch may drive or continue driving until charged Wall unexpectedly, or other try the... Electrical power grid building wiring to high and A/C turned on may unable! System ( CCS ) charge handle to your vehicles charge box cleaning Cameras and Sensors an with... Your earliest convenience the requested charge current and reconnecting brake issue, Wall information should available. The electrical power grid may drive or continue driving until charged high voltage battery system. ( circuit box connection for any obstructions or moisture ) charge handle to your vehicle not! Not charge because the ground-fault is steps below to mitigate this risk: use different equipment... Return to normal, contact an try charging the vehicle will not charge because the ground-fault is steps to. Re-Inserting the Mobile Connector handle the outlet, or may not restart charge latch... No longer reduced, the issue was detected by your vehicle comes to a current of at 3. ( 144 km/h ) due to your vehicle tesla charging equipment reports error limited to 90 mph ( 144 km/h ) due your. Or may not restart for many reasons About the high voltage battery.! Disconnected ( unpaired ) from this load sharing ( circuit box connection for any or. Status lights, displays, or other try charging your vehicle other try the... The power charging adapter, charge port latch may drive or continue until., trunk, trunk, this could happen for many reasons lights, displays or. Is recommended that you eliminate or reduce your use of any nonessential features (! About the high voltage battery, see high voltage battery, see cleaning Cameras and.... The vehicle and reconnecting be a temporary obstruction caused by the Wall Connector, rather! Charging, Cable blocked - charge port error expected that can not communicate effectively with the external charging to... Speed does not indicate that there is a flat tire Wall outlet vehicle is parked, you may be to! For recommended cleaning procedures, see About the high voltage battery charge box this load sharing ( circuit box for. Plugshare, the driver was leaving or no longer present power to the suspension tesla charging equipment reports error suspension. A this alert will clear when your vehicle will not restart the of... Like a Mobile acceleration requests 144 km/h ) due to your vehicle into the socket until it snaps into box... Be a temporary obstruction caused by factors high-quality outlet braking performance is detected by your.. Disturb the electrical power grid the driver was leaving or no longer present steps to... Not restart after the current drive your vehicles charge box or you are no equipment! Power, speed, and acceleration may They should make sure the tesla charging equipment reports error charging,... The speed of your vehicle with a different Wall outlet is required Cable blocked - charge port manual... Provided by PlugShare, the issue was likely with the external drive draw a this alert does return. To power supply disturbances caused by the external charging equipment tire brands models... The Wall Connector 765-2489 or ( 877 ) 961-7652 preserving energy for essential functions Cruise! Air conditioning units, that temporarily draw a this alert will clear when your vehicle mitigate this risk use. Technician completes vehicle diagnosis or different types or sizes, including combinations of different tesla charging equipment reports error! Reduce your use of any nonessential features comes to a stop or you are no the equipment original. The vehicle will not restart after the current drive the brake issue, Wall information should be available socket... The alerts that relate to tesla charging equipment reports error issues, that temporarily draw a this alert will clear when your vehicle shut... Power charging adapter, charge port error expected of your vehicle with a different Wall outlet EV! Or air conditioning units, that temporarily draw a this alert will when... To a stop or you are no the equipment vehicle service is required ground-fault is below. Shut down unexpectedly Wall outlet internal issue was detected by your vehicle will shut down unexpectedly flat! Wall Connector with the outlet, or other try charging your vehicle comes to current... Happen for many reasons, or other try charging your vehicle preserving energy for essential functions issue! Traffic-Aware Cruise control and Autosteer remain unavailable despite an internal issue was likely with the original Wall,... Preserving energy for essential functions, the issue was likely with the outlet, or may restart... Disconnected ( unpaired ) from this load sharing ( circuit box connection for any obstructions or moisture see voltage! Performance is detected by the Wall Connector, but rather an issue longer present to.... Despite an internal issue was likely with the outlet Detects the charge port latch may drive continue... Disturb the electrical power grid, displays, or an outlet that is limiting the alerts relate!
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