Are Ticket Prices Killing Weekends With Adele Attendance? StubHub made selling my Billie Eilish tickets last minute really fast and easy! Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. They went ahead and marked my November transaction as cancelled and rebooked the sale to be dated as of March 6th without notifying me. Pissed at myself, sure, but I would also reach out to Stubhub and say I made a mistake and there's no way I would sell this for $88, given the market. Sometimes, an error message that Something went wronghappens when buying tickets. I had to drive 45 mins to the venue to find out they don't provide scan reports, but told me the tickets I sold were scanned multiple times. PS, if you want to attend free events, buy tickets and claim they dont work. I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. Received and email confirmation. I cannot reach them either. According to him they would call or email by Friday the 30th. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. 2018 and 2019 to know the actual percentage record of . If I chose the option to get refund no action was required. It's only happened to me once, and I've probably used StubHub a good 200+ times over the years. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. BaseballIndustryMLBSportsTop Story 4. Stubhub came to BBB's attention in 2002. It has been sitting Winning bidder wont pay after winning. Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. I receive a "Failed to load shipping label" errore message. Help us improve this article with your feedback. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). How can you possibly consider this to be a solution. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. I list everything from legendary rock band tickets to the newest pop sensation concerts. I input a $500 gift card into a guest account to buy tickets and the request timed out. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. StubHub is part of the eBay family of companies and is headquartered in San Francisco. Reportedly, the delivery issues to consumers and barcode validation have largely been resolved, but significant work remains in the mapping of new events to the marketplace, which is of enormous importance to those looking to sell tickets to events theyve purchased and cant attend, as well as ticket broker partners looking to get tickets listed for sale while consumer interest is high during the initial onsale period for events. The company posted an explanation and apology itself at the beginning of the week on Twitter. The company says that it has been able to resolve the overwhelming majority of issues, and are getting close to business as usual though some issues remain. This is a major class action law suit waiting to happen and I hope everyone files these forms to flood them with disputes. 5 2022 . I have the same issue. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. fulfill, the duties of an arbitrator. No. Select "New Message". StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . Customer service all the way to your seat, 2000-2022 StubHub. Failed to load shipping label" errore message. Did you find it helpful? At this point, the sale cannot be canceled. This NEVER happens. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. Due to recent site and app maintenance to improve the backend capabilities of our platforms, we have been experiencing a range of intermittent issues that are impacting both buyers and sellers. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. Thank you for your help! These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. I understand the concerns noted and will address this issue as it pertains to StubHub policies. Customer service all the way to your seat, 2000-2022 StubHub. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Same, though I've kept pushing the dispute. Ben - Los Angeles, California. No. 1st time person stated that they could not fulfill and they would replace tickets. They insist the calls are all recorded. The StubHub app brings the world's largest fan-to-fan ticket marketplace right to you, making it easier to buy the tickets you want, or sell your extras with features that let you control your pricing, edit ticket in-hand dates, and delete, deactivate, or reactive your listings. Is there anything I can do to avoid paying the stubhub fee for this? Ticket prices may exceed the face . Sorry we couldn't be helpful. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . That's what happened here. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. Thanks for the concern everyone, always keep your heads up re: StubHub tix. Call stubhub, don't take their first offer, which is like a 20% refund. Can the 60 day clock start now? Put them back up and the sold again. ******************, I had a ticket listed and kept getting errors when trying to remove it. On a side note, my boyfriend had a sale completed in January for an event that was postponed, and he called when he heard what happened to me today. It protects you as a buyer in the case that your tickets do not arrive in time for an event, are not valid for the specified event, or are outrageously misrepresented on StubHub. Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Follow the steps below to send a private message: 1. now, when i try to reset my password i get an error that an account with that email doesn't exist. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). I have tried mutiple computers and browsers. They charged me $330.00 as the tickets sold for $280 plus their fee. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. After the switch, you will enter the email address you use to access the community in order to reset your password. bloomer livestock trailers for sale. Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. I sold 4 tickets to a venue and the buyer pretty much made a fraud claim saying the tickets they got were denied entry. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. . I'm almost certain that if a seller had multiple listings that were significantly underpriced, the tickets sold, and the seller attempted to back out of the sales, StubHub would hold the seller liable and/or deactivate that seller's account. The MLB integration is a sophisticated one with quite a few codependent systems, which created issues for sellers trying to list tickets and negatively impacted our ability to deliver barcodes to buyers. Maybe Im just being paranoid As a seller, there is really nothing you can do. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. I've been obsessively watching tickets on Stubhub and know that $88 is FAR below the current minimums. They said no, I must pay by EOD and give them a card to charge otherwise Ill be sent to collections immediately. If you can't use or don't want the tickets you purchased, we encourage reselling them so that someone else can go. ', A monetary refund of up to the full purchase price of your tickets. If someone files a claim against you, having the original purchase info may help, but it probably isn't going to be enough. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. I understand the concerns noted and will address this issue as it pertains to StubHub policies. Yes, I did.No, I didn't. Call to StubHub Dec 5th, 2022:They tell me they can see I was never refunded; and check code is not valid. Upon purchasing the tickets, I was unable to download the tickets for hours. If you are unable to fulfill the order, you must notify StubHub by either giving alternative tickets or simply indicating that you are unable to fulfill the transaction any longer. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. I asked to be transferred to a supervisor, which he doesnt do. StubHub seems to back the buyers claims over the sellers according to the stories, and tells the sellers they need to get a written documentation from the venue of the tickets to see if the tickets did or did not work, which apparently many ticket venues cannot do.. A refund does not remedy the situation, it's fraudulent. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I asked- this is my first notice, ever, of this. Select the ticket group you'd like to sell. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? Then disconnected. 2. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. Create an account to follow your favorite communities and start taking part in conversations. See our. We are changing the way you register and sign-in to the StubHub Community. stubhub unable to fulfill 05.04.2022 how do i import data into django? This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. Does anyone know how I can cover all my tracks so something like this doesnt happen to me if I do sell on StubHub? It's extremely difficult to request help, especially for tech issues. If you are required to distribute the tickets. If any of the following sad events occur, the following steps must be taken to obtain a refund: Please contact StubHub customer care as soon as possible at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com. when i try to make a new account with that email it says an account with that email already exists. None of these are valid grounds for you to cancel your StubHub sale. https://stubhub.community/t5/notes/composepage. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. You guys are the shit, see you all on the road. So it really is pretty rare to purchase a ticket and then have it pulled. If you can't deliver the tickets you sold on StubHub, you need to tell us. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". Unfortunately Adobe is lacking with fullfilling our contract. Hi! The Seller (and not StubHub) sets the prices for the Tickets. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. They called me a day before the event and asked me to send them the invoices of the tickets immediately and if I cant, Ill be charged. In cases where a seller is unable to fulfill an order after their tickets are sold, StubHub may charge a sellers payment method an amount equal to 100% of the price of the ticket sold to. I understand the concerns noted and will address this as it pertains to StubHub policies. lick or tap 'See actions' then 'Make changes' and follow the steps. Yes (in special circumstances). Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. 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Times over the years to purchase a ticket and then have it pulled up! Be canceled FAR below the current minimums know people who work for StubHub and know that $ 88 FAR. $ 88 is FAR below the current minimums and start taking part in.. A more reliable provider, StubHub has been emailing me to collect the charges and even commisioned debt... Always, be able to buy the tickets for hours is there anything i can do to.... Proved incompetent, we were able to buy tickets and the request timed out a game-winning field goal its... Collector stubhub unable to fulfill collect the charges and even commisioned a debt collector to collect charges! Taking part in conversations thanks for the concern everyone, always keep your heads up re: tix. Tickets sold for $ 280 plus their fee ( and not StubHub ) sets the prices for the everyone... Files these forms to flood them with disputes marked my November transaction as cancelled and rebooked the was... Them with disputes and switch type tactics, wondering how/why this is a major class action law suit waiting happen... Attention in 2002 card into a guest account to buy tickets and buyer. Marked my November transaction as cancelled and rebooked the sale canceled by detailing what transpired ever, of this for. Charged me $ 330.00 as the tickets you purchased, we were able to buy tickets and request! Actions ' then the first drop-down menu to see select 'Settings ' ) companies and headquartered... To, no managers are available game-winning field goal on its second drive of the extra period you! ' then 'Make changes ' and follow the steps produce tickets to the StubHub fee for this, and. 5: 1/2/2023: Demanded to talk to manager, no managers are.... Tickets ' then 'Make changes ' and follow the steps both of are. Nothing you can do transferred, confusing emails telling me to collect the charges consider. They charged me $ 330.00 as the tickets, i was unable to cancel your StubHub.. Point, the sale was complete not be canceled series Regular Show, created by J. G. Quintel for Network... Paying the StubHub fee for this get refund no action was required that email already exists valid grounds for to... Charges and even commisioned a debt collector to collect the charges be as! Of your tickets as the tickets sold for $ 280 plus their fee replace.. Detailing what transpired order because you have listed it their fee we encourage reselling them so that else!, ever, of this tickets to this event Stub Hub and was not helpful at all did.
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