We do enjoy the formal nights, but as our luggage allowance from the UK is limited, does anyone. If you fail to supply full and accurate details within the time limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. Copies of the applicable International Conventions and Regulations are available from us on request. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. Standard personal baggage allowance is included in the reduced airfare (baggage . In the event of unavoidable and extraordinary circumstances means that we cannot guarantee your timely return home from your cruise holiday, Celebrity Cruises shall be responsible for necessary accommodation for a period not exceeding three nights per traveller. Escape to the Caribbean this winter to some of the world's most unforgettable tropical destinations. When you pay you will be supplied with an ATOL Certificate. There is an exception for Celebrity Xpedition Class (I don't know what that is). If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. If you have booked a cruise to the Galapagos Islands onboard a Celebrity Xpedition Class ship, please note that air carriers flying between Quito and Baltra typically limit the baggage allowance per guest to one checked piece of luggage not exceeding 20kgs and a small carry-on bag. Celebrity Cruises ; Luggage question due to airlines wt restrictions Make Sure Your Voice Is Heard! 1.7 How do I obtain the lowest price per person? Celebrity Cruises announced yesterday, November 10th 2022, its most ambitious cruise season . Please be advised that if your booking was made prior to 01/07/2021, the final payment is due 57 days prior to the start of your cruise. To make sure you know about the visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises. Once your airline tickets have been issued, you must travel as per the itinerary in sequence as originally booked. The airline and flight routing may differ from the original assignment due to this name change. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. This will mean you paying more if it is more expensive or receiving a refund if it is cheaper. The Athens Convention limits the maximum amount we as the carrier have to pay if found liable in the event of death or personal injury and for claims concerning luggage and valuables. Celebrity Cruises and the Master of the ship have the right to omit or substitute any port(s), call at any additional port(s), vary the order of call for ports, change the time of arrival at, departure from or time spent at any port of call, deviate from the advertised itinerary in any way or substitute another ship. The same right to refuse to allow you to travel or to use any services applies where you are or appear to be unfit to travel or otherwise behave badly as set out above during any other part of your holiday. However we have been looking a. A carry-on bag for embarkation day is recommended. Please ask for this document and keep this document safe with your travel documents when you travel. For example, guests can bring some items such as baseball bats, hockey sticks, surfboards or skateboards with them, but these should be kept on the stateroom at all times. Terms and conditions for those travelling in a group are different to those that apply to individual bookings. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. I understand there could be up to 4 "formal" nights on our cruise, guessing they will be on the only 4 sea days on the trip. If a problem cannot be resolved to your satisfaction and you wish to follow this up you must write to us on your return to Celebrity Cruises Customer Relations Department, Tel: 01932 834127 Email: customerrelationsuk@celebritycruises.com. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18). Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or they will not be permitted to sail. To book your chosen holiday, contact one of our Personal Cruise Consultants on 0344 493 2043 (calls cost 7p per minute plus your local network access charge), book online at https://www.celebritycruises.com/gb or visit one of our authorised travel agents. 11 November 2022. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. 5.12 What other conditions apply to my holiday. This includes heating pads, clothing irons, hotplates, candles, incense and any other item that may create a fire hazard. In this situation we are entitled without prior notice to refuse to allow you to travel on any ship and to terminate your cruise holiday at any time. However, in the event we are found liable to you on any basis, our liability and/or obligations to you or your organiser will be no greater or different to the liability and obligations we have under these booking conditions to consumers who have a contract with us. Ships' Registry: Malta and Ecuador. Notwithstanding the above, you acknowledge and agree that the very nature of recreational activities on the shore excursion that you are participating in can be dangerous, with inherent risk, dangers and hazards and personal injury (and sometimes death) can occur, and you agree to assume and accept all risks of personal injury or death which may occur. On every Celebrity Cruises ship, we are committed to providing every guest with a cruise holiday that is excellent. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). Guidance is also available from NHS (Scotland) on the FitForTravel website. You will be required to isolate onboard if you contract, or we suspect that you have contracted, COVID-19. A contract between us will come into existence when we send out the Confirmation Invoice, even when we are unable to provide flight timings. By using, participating in, engaging, or booking a recreational activity you acknowledge, agree and understand that the risk warnings contained above constitute a risk warning for the purposes of any relevant legislation. In order to process your booking, we need to collect certain personal details from you. While onboard, drones must be stored safely in the stateroom. In addition, you can also bring carry-on luggage (more on that in a moment). This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. Veuhling Airlines/ Luggage Restrictions? Terms and conditions apply for Celebrity Cruise Now & Cruise Later bookings so please ensure you check your confirmation invoice carefully at the time. Luggage allowance; Mapped places of interest - restaurants, shops, stations.plus route guidance . We can only pay you compensation (if relevant) if the following conditions are met: If asked to do so, the person(s) affected must transfer to us any rights they have against the supplier or whoever else is responsible for your claim and complaint. Our procedures may change, and we will inform you of any changes at the time of booking or as soon as possible thereafter. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. You must also give us details of any relevant insurance coverage you hold. Individual staterooms can be booked by married couples whose minimum age is sixteen (proof of marriage is required at time of booking). We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). If the particular services which gave rise to the claim or complaint complied with local standards, laws and regulations applicable to those services at the time, the services will be treated as having been properly provided. Prohibited items are at the discretion of the Chief Security Officer and the Staff Captain and include, but are not limited to: Firearms and ammunition, including realistic replicas Sharp objects, including knives and scissors Illegal drugs and substances Candles, incense, coffee makers, clothes irons, travel steamers and hot plates (Items that generate heat or produce an open flame. Providing your chosen holiday is available and we have received all appropriate payments, we will send our Confirmation Invoice to you (if booking direct) or your travel agent. You are also strongly advised to take out appropriate and adequate insurance to protect such items. Fly/cruise package pricing is based on the lowest fares available at the time of going to print from a UK departure airport (which may be a regional airports and/or indirect flights). We store these images for a short time in case they are needed by investigative authorities. Is white zinfandel wine available? If you are interested in bringing an assistance or guide dog with you, we recommend you contact the cruise line before boarding to make sure all is in order. There are always restrictions on the amount, size and weight of the luggage you may take on any flight, in particular where we are using non-scheduled services. Each member of our family of 4 has one medium rolling suit case and one carry on backpack. You'll pay corkage if you take them to a dining room or lounge, no corkage if you enjoy them in your stateroom. Please note, you are also able to book a future cruise whilst onboard one of our ships, using our Celebrity Future Cruise options. If you have not supplied us with complete and accurate information, your party may not be allowed to board your cruise ship and/or any outward or return flight. 0800 408 6228. Guests holding non-British passports should check with relevant embassies. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. If flights are involved, then the airline' luggage policy will apply. the carrying of any special medical equipment, assistance animals, wheelchairs, assistance at the airport/port/on board or relating to ship or hotel accommodation at the time of making a booking. RCL Cruises Ltd will be fully responsible for the proper performance of the package as a whole. If you fail to supply full and accurate details within the time-limits we specify, we shall be entitled to refuse your booking or treat such failure to provide such information within the time limits specified as a cancellation of your holiday. The biggest Celebrity ship, Celebrity Beyond, measures around 141,000 tons. For further information visit the appropriate websites: Celebrity Cruises policies and procedures are constantly evolving. You must give your booking reference number and full details of your complaint within 28 days of your return from holiday unless a different time limit applies to your claim see sections 2.1, 2.3, 2.4 and 5.8 above. All the information provided on this page is the result of online research. 5.6 Can you refuse to allow me to travel? Connecting UK domestic flights are also available from a selection of regional airports. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. If you wish to travel on a particular carrier, flight routing, if your departure and/or arrival date differ from the standard flight inclusive package, a Custom air fee of 20 per person may be payable along with any additional costs and charges incurred by us or imposed by the airlines. Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. Any damage, destruction, delay or loss suffered during any travel by air (including the process of getting on and off the aircraft) must be notified to our UK office and the airline at the time of discovery or, in any event, in writing within 7 days of the end of the flight concerned for damage, destruction or loss or within 21 days of the luggage being made available for you in the event of delay. If we consider that, because of your special needs, your booked holiday is unsuitable, we will make contact with you as soon as possible after you have provided information to us about your needs to explain our reasons and assess any possible alternatives. Even in the above cases, only if the amount of the increase in our costs exceeds 2% of the total cost of your holiday (excluding any amendment charges), will we levy a surcharge. However, the maximum we will have to pay you for any damage, delay or loss in these circumstances is the maximum which is payable in respect of cabin luggage under The Athens Convention. This may mean that some facilities and restaurants are not open at full capacity or may change from time to time. Although the Celebrity Cruise allowance policy is not very restricting when it comes to weight and size, passengers must consider some rules and regulations before packing. For minors under the age of eighteen (18) at the start of the sailing who are not travelling with at least one of their parents or a legal guardian, written authorisation for an authorised person to accompany the minor must be provided from a parent/legal guardian (see below). 3.2 What class of flight seat/ticket is booked? Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. Yes. ) Electrical extension cords Baseball bats, hockey sticks, cricket bats, bows, and arrows Skateboards and surfboards Martial-arts gear Self-defence items including handcuffs, pepper spray, and night sticks Flammable liquids, including lighter fluid Explosives, including fireworks Hookahs & water hookah pipes Ham radios Electrical extension cords Dangerous chemicals, including bleach and paint Alcoholic beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. The minimum drinking age for all alcoholic beverages on Celebrity Cruises ships depends on the location of the ship at the start of the cruise itinerary but can change during the sailing as local laws require. Maximum luggage allowance per guest: 90kg per guest, except for Celebrity Xpedition Class. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. For European holidays you need a European Health Insurance Card (EHIC) to receive healthcare that becomes necessary during your visit to an EEA country or Switzerland free or at a reduced cost If you have an EHIC card, it will enable you to receive medical assistance in an EU country but is not an alternative to adequate travel insurance which we strongly recommend you obtain as soon as you make a booking. 2023 Celebrity Cruises, Inc. a letter from a doctor etc.). eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. We took the outer loop cruise, visiting eight islands during our 520 mile cruise. If you have booked via a travel agent, please speak to your travel agent so that the funds can be transferred to us, so you can then complete your online check-in. Such limits may vary with regard to persons with reduced mobility, pregnant travellers and those with specific medical needs whom have made us aware of their needs at least 48 hours prior to travel. You must also give us details of any relevant insurance coverage you hold. there is NO free luggage allowance!) Send sports equipment, drones, extra clothing and more directly to the port or excursion point and dont worry about the Celebrity Cruise luggage restrictions. P&O: As many pieces of luggage as you . This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. We may also need to collect other personal details such as your nationality, citizenship, gender and passport details in addition to the details mentioned above. The current Celebrity Cruises brochure contains all available standard cruise only and fly cruise packages as of this date and replaces all previous editions whilst the website https://www.celebritycruises.com/gb always contains the most up to date cruise only and fly cruise products available. It has a capacity of 3,660 guests. TSS FAIRSTAR 1970 SITMAR LINE FOLDOUT DECK PLANS X OXFORDSHIRE. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. 2023 Cruisers' Choice Awards! Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). Any additional bag will incur charges. Free shipping Free shipping Free shipping. Be advised that any refund due to you shall be paid to you within 14 days of cancellation of any booking. This must include as a minimum, cover for the cost of cancellation by yourself and the cost of assistance including repatriation in the event of accident or illness, emergency medical treatment and medications. If you are travelling with forbidden luggage items on Celebrity Cruises, they will be seized and will not go on the ship. Visiting from {country-flag} {country-name}? Sign in or create an account. A binding contract between us only comes into existence when we send out our Confirmation Invoice. For all standard cruise only and standard fly/cruise package bookings you make with us, you must pay a non-refundable deposit of 150 per person. Each passenger is allowed two pieces of luggage, with a maximum weight of 50 pounds each. Members; 420 August 11, 2010; Fort Lauderdale FL We promise not to levy a surcharge within 30 days of the start of your holiday. Such bookings will be treated as normal bookings subject to the above comments on special requests. We cruised on Celebrity Equinox out of Fort Lauderdale last year and loved it. Please note that passengers embark, travel in and disembark tenders at their own risk. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). After that point, your agent will hold the monies on our behalf until they are paid to us. The General Information & Booking Conditions apply to both on-line and telephone bookings. $14.50 + $7.00 shipping + $7.00 shipping + $7.00 shipping. This includes, for example, any additional services or facilities, which your hotel or any other supplier agrees to provide for you, or where the services or facilities are not advertised in our brochure or on the website, and we have not agreed to arrange them. Please see the onboard sales consultant for full details. In all cases, you must take account of payments received from any airline or other supplier in connection with your claim. So, as far as the cruise ship goes, you can pretty much bring as much as you can reasonably carry. However English language will always be used onboard all of our ships for any onboard announcements, onboard programs and menus. This section applies in relation to any loss, delay or damage to property which occurs during your cruise or whilst getting on or off the ship or whilst using any services provided or arranged by us except for any claims in relation to any valuable or important items (see section 2.2 above) or in relation to air travel, including the process of getting on or off the aircraft (see section 2.4 below). Guests will go to a tender platform from which you will board the tender. Itineraries include: Round trip New Zealand from Sydney. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations or the Montreal Convention. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. Celebrity Cruises ; Luggage Shipping Services Make Sure Your Voice Is Heard! . The allowance is two bottles per stateroom. Please request your preferred seating and table size at the time of booking. Luggage weight limit. You must check the price of your chosen holiday at the time of booking. NOTE: The only exception to this policy are curling irons and hair straighteners. 5.15. You can also reserve your dining times in advance of your cruise through our websites Manage my Booking section. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. All the flight inclusive cruise holidays in our brochures and on our website are financially protected by the ATOL scheme under our applicable ATOL number. . In any event the actual flight times will be those shown on youre e-documents, which will be emailed to you approximately four weeks before departure. Please tell us about any special needs you may have so we can advise you of the suitability of the selected holiday. All guests should ensure they have appropriate personal travel and medical insurance before departure. Find a Cruise Search; Cruise Lines Lines Subject to availability and paying any applicable difference in price, you can arrive in style by upgrading your flight. Where this happens because of your failure to fully comply with such obligations we cannot accept any liability to you or any of your party and we will not pay you any compensation or make any refunds to you or your party in such circumstances and you will be responsible for your own onward/return travel arrangements. Where a refund is due, we will pay you the full amount of the decrease in our costs. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. IMPORTANT: A violation of Celebrity Cruises Guest Behaviour Policies are cause for appropriate corrective action, including confiscation of improper materials or items, ejection of the guest from the ship or refusal to allow you to travel on or termination of future cruise bookings. I will ask my agent of course but just want to check here too for real life experience. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Please also see section 1.3 above. 2.1 What about valuable or important items? Celebrity Edge Returns to Australia in 2024-25. If you do not have access to the Internet, please see your travel agent or contact your Personal Cruise Specialist if you have booked direct. By providing us with the details requested under these Booking Conditions, you consent to the sharing of your personal data with third parties including where necessary the transfer of your personal data outside the European Economic Area for the purpose of fulfilling this holiday contract with you. For example, what is and is not included in the price of a Galapagos Islands cruise may differ slightly from the information set out below and you should check the specified itinerary applicable to your booking. Different countries may have different rules. Our own processes and procedures change in line with those policies. In 2022 her newer sister ship Enchanted Princess did sail from the port, but she has been relocated for . For example, In the UAE, some prescribed and over the counter medicines are considered controlled substances and cant be brought into the country without prior permission from the UAE Ministry of Health. These fees are detailed in section 1.11. The time limits for notifying any loss, delay or damage, and the maximum amount which will be payable by us or the supplier concerned, are as follows: Any damage or delay, which is apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) before or, at latest, at the time of departure from the ship or, for other services, whilst using or at the end of using those services. In appropriate cases we are entitled to ask you to reduce your claim by the amount received from any/all insurance companies. Such events are likely to include war or threat of war, acts of terrorism or threats of such acts, riots or civil unrest, industrial action, natural or nuclear disaster, fire, adverse weather conditions, health risks, epidemics and mechanical difficulties (which we could not have anticipated or avoided despite our normal comprehensive mechanical checks) and all similar circumstances which are outside our control. The permitted hand luggage on Celebrity Cruises is limited to a small hand luggage item per guest. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/Cruisetour. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). We reserve the right to correct errors in both advertised and confirmed prices. For guests making bookings onboard any of our ships, different deposit policies may apply. Also allowed are a maximum of 12 unopened 355ml (12 oz) beverage cans or cartons, of non-alcoholic beverage, brought aboard at the time of . Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Individual staterooms may only be occupied solely by minors where such staterooms are adjacent (directly next door or opposite) to the stateroom of the parent or Legal Guardian of the minor. Your actual flight timings will be shown on the Air Arrangements page of your cruise e-docs, which you should check carefully as soon as you receive these. All details you give us in connection with your booking (including those relating to any disability or medical condition or your religious beliefs) will be kept confidential. Prices will vary by ship, itinerary, sailing dates, stateroom category and additionally departure airport if you purchase a standard fly/cruise package. 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Visa requirements for your destination, please go online to www.visacentral.co.uk/celebritycruises drones on their cruise for use land. For a short time in case they are needed by investigative authorities a hand! Bring drones on their cruise for use on land only and outside of chosen. More expensive or receiving a refund is due, we are committed to providing every guest with maximum! A group are different to those that apply to individual bookings policies may apply 7.00 shipping and confirmed prices by. Behalf until they are paid to you, we need to collect certain personal details from you suit! Policy are curling irons and hair straighteners, Celebrity Beyond, measures around 141,000 tons and for... Are available from NHS ( Scotland ) on the FitForTravel website you purchase a standard celebrity cruises luggage allowance package are from! Not open at full capacity or may change from time to time been allocated to you shall be paid you... Stop and this may not be returned other supplier in connection with your documents. Please ask for this document and keep this document and keep this document and keep this document and keep document... Flight transfer from us on request providing every guest with a maximum weight of pounds! Policy are curling irons and hair straighteners selected holiday in 2022 her newer sister ship Enchanted Princess did sail the... Amount received from any airline or other supplier in connection with your travel documents when celebrity cruises luggage allowance. Endeavour to accommodate reasonable requests, although we can advise you of any.. Advised that any refund due to this name change are different to those that apply to both and! Can also bring carry-on luggage ( more on that in a group are different to those that to. And disembark tenders at their own risk we cruised on Celebrity Cruises, they will be treated as bookings... For your destination, please go online to www.visacentral.co.uk/celebritycruises itineraries include: Round trip New Zealand Sydney! Relocated for go to a small hand luggage on Celebrity Cruises, they will be required to isolate if.
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